Refund policy
Returns
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns are subject to a 20% restocking fee plus the cost of shipping the products back to our warehouse.
Returns Process
- Customers who purchased products from an Authorized Error 404 Dealer/Retailer must contact their respective dealer/reseller to initiate the return process.
- Retail customers who purchased products directly from error404motorsports.com may contact Error 404 customer service at to request for a Return Merchandise Authorization (RMA) number. When emailing for an RMA number, please include the following information: copy of the invoice, brief description of the problem, full name, return email address (if different from the originating e-mail), shipping address, phone number and best time to call. Once an RMA number is received, it should be clearly marked on the outside of the box.
The following information must be included inside the box: A copy of the invoice, reason for return, name, phone number, and return address.
